Near Romeoville · Pioneer Physicians
Telehealth Visits Near Romeoville, IL
Yes, Romeoville residents can arrange telehealth visits with Pioneer Physicians Urgent Care, whose clinic at 148 S Bolingbrook Dr, Bolingbrook, IL, is roughly a 10-minute drive up Route 53. If the problem turns out to need a swab, a urine sample or an X-ray, walk in without an appointment. We’re open 8 AM to 8 PM every day. Phone (630) 914-5373 with telehealth questions.
- Open 7 days, 8 AM to 8 PM
- Walk-ins welcome
- X-ray and rapid tests on site
- Kids and adults
- Medicare and Medicaid plans accepted
Telehealth near Romeoville from our Bolingbrook clinic
Telehealth visits are one of our services, run from our Bolingbrook clinic; we do not run an office in Romeoville. MedlinePlus describes a virtual visit as care from a provider through a phone call or video chat, and notes that people sometimes use the word telemedicine for the same thing.
To start, call (630) 914-5373, describe what is bothering you, and ask how telehealth visits are scheduled, whether yours would be by phone or video, and whether one suits your problem. Our telehealth page covers the service in general.
What telehealth can handle, and what it cannot
Telehealth fits problems a provider can judge from your description and, on a video visit, from what you show on screen. MedlinePlus lists urgent care conditions such as sinus infections, urinary tract infections and common rashes among them, and Cleveland Clinic adds pink eye and questions about test results.
MedlinePlus also notes a provider may not reach the right diagnosis without examining you, or may need you to come in for a lab test. Cleveland Clinic says chest pain, shortness of breath and sudden belly or flank pain belong in person, where time matters. No phone or camera can run a test, so these usually end at the clinic:
- A sore throat, when a rapid strep test could help show whether it is strep
- Fever and aches, when you want to know if it is flu or COVID
- Burning or frequent urination, when a urine test would help
- A fall or twist that may need an X-ray
Telehealth visit or walk-in visit?
| Topic | Telehealth visit | Walk-in visit in Bolingbrook |
|---|---|---|
| Where you are | Home or another private spot | 148 S Bolingbrook Dr in Bolingbrook, roughly 10 minutes away |
| Travel | None | Route 53 north, Independence Boulevard to South Bolingbrook Drive |
| Rapid strep, flu or COVID test | Not possible remotely | Done at the clinic |
| Urine test | Not possible remotely | Urinalysis on site |
| Injury that may need an X-ray | Not possible remotely | X-ray on site 7 days a week, plus splints and crutches |
| Showing a rash | Possible on a video visit, with good light or a clear photo | Seen up close during an exam |
| How to start | Call (630) 914-5373 to ask | Walk in, no appointment needed, or book online |
When the 10-minute drive makes more sense
Driving in makes more sense when a test or an X-ray looks likely, because walking in can spare you a telehealth call and then a second visit. From central Romeoville, the clinic is about 10 minutes and 4.3 miles away via Belmont Drive, then Route 53 north, which is Independence Boulevard in Romeoville and South Bolingbrook Drive in Bolingbrook. From the White Oak Library’s Romeoville Branch on Normantown Road, it is about 3.6 miles and 8 minutes.
Rapid strep, flu and COVID tests and urinalysis are done right at the clinic, and there is X-ray on site all seven days of the week. See lab testing and EKG or our Romeoville service area page for routes from other parts of the village.
Telehealth wins when leaving the house is the hard part: you feel too ill to drive, have no ride, or cannot leave someone at home.
Telehealth for Romeoville commuters
Many Romeoville adults spend the workday far from home. Census Bureau estimates for 2020 to 2024 show about three in four Romeoville workers have jobs outside the village, the average one-way commute is about 32 minutes, and roughly one in seven commuters travels an hour or more each way.
With a commute like that, a telehealth visit from work may be easier than leaving early, if you can find a private spot and the timing works. Please do not take a visit while driving; park first. If you will be out of state at visit time, see the out-of-state question below.
Telehealth or a walk-in visit from Romeoville?
Phone (630) 914-5373 to ask whether telehealth suits your problem, or drive up Route 53 and walk in, no appointment needed.
Getting online for a visit in Romeoville
Most Romeoville homes already have what a video visit needs. In the same Census survey, about 95 percent of the village’s roughly 13,300 households had a broadband internet subscription, and more than 93 percent had a smartphone. Around 650 households had no internet subscription at all.
If home internet is the obstacle, the White Oak Library District’s Romeoville Branch at 201 W. Normantown Road has public computers and Wi-Fi. Each branch has study rooms that anyone can use, first come, first served, with two hours guaranteed; bring a library card or a photo ID with your address. The library notes its Wi-Fi is an open, non-encrypted network, so be careful sharing health details over it.
How to get ready for your telehealth visit
If your visit is by video, a few minutes of setup helps the provider see and hear you clearly. Cleveland Clinic’s family doctors suggest these steps:
- Test your camera and microphone ahead of time, and check your login details
- Sit with the light beside or above you, not behind you
- Set the device on a level surface so your face and upper chest show
- Sign on 10 to 15 minutes early and stay logged in
- Keep a flashlight handy to show a rash, or have a clear photo ready
- Pick a quiet, private room, with someone else watching young kids or pets
What to have next to you
Whatever the format, keep your insurance card and photo ID within reach, along with a written list of medicines and allergies, the day your symptoms began, and anything you have already tried.
A note for Lewis University students
Lewis University students have campus options first: a Health Services office in Mother Teresa Hall staffed by a nurse practitioner on weekdays, plus a 24/7 telehealth app the university provides.
Our clinic, about 15 minutes from campus by University Parkway and Route 53, fills a different gap: it is open evenings and weekends when a sprain needs an X-ray or a sore throat needs a swab. Students from other states should read the out-of-state question below before a visit from home on break.
Insurance and self-pay for telehealth visits
Our accepted plans are Blue Cross Blue Shield of Illinois, Aetna, Humana, Cigna, UnitedHealthcare and Medicare, as well as Illinois Medicaid through HFS, Meridian, CountyCare, Molina or YouthCare. Telehealth coverage varies: the MedlinePlus encyclopedia says not all insurers pay for all telehealth services. Before a visit, call to confirm your specific plan and ask about its telehealth benefit.
Medicare.gov says that through December 31, 2027, Medicare covers telehealth from anywhere in the U.S., including your home, and that for most telehealth services you pay what you would in person. Paying yourself is an option too; phone us for current self-pay pricing.
The Pioneer walk-in visit
How a visit works
- Step 1Walk in or save your spot
No appointment needed. You can also save your spot online before you leave home.
- Step 2Check in
Bring a photo ID, your insurance card and a list of the medicines you take.
- Step 3See a provider
Get examined, with X-ray and rapid tests on site when you need them.
- Step 4Leave with a plan
You go home with a care plan and clear next steps.
Why families in Bolingbrook choose Pioneer
Walk-in care that fits real life
Open 7 days a week
8 AM to 8 PM, weekends included, so a Saturday sore throat does not have to wait until Monday.
X-ray and tests on site
X-ray every day we are open, plus rapid strep, flu and COVID tests, urinalysis and EKG.
Care for kids and adults
From infants through the teen years, and adults of every age, in one clinic.
Insurance and self-pay
Aetna, BCBS of Illinois, Cigna, Humana, Medicare, Illinois Medicaid plans and UnitedHealthcare. Call to confirm your plan.
Questions and answers
Questions we hear often
Still not sure? Call (630) 914-5373 and we will help you decide.
Is there telehealth urgent care near Romeoville?
Yes. Telehealth visits are offered through our Bolingbrook clinic, roughly 10 minutes north of central Romeoville; there is no Romeoville office. Phone (630) 914-5373 to ask how a visit is set up, whether by phone or video, and whether it suits your symptoms. To be seen in person, walk in any day, no appointment needed.
Is there urgent care or immediate care near Romeoville open today?
Yes. Our Bolingbrook clinic, a short drive up Route 53, is open 8 AM to 8 PM every day, and walk-ins are welcome. The clinic does not run overnight. Once we close, you can pick a next-day time on our booking page. If it is an emergency, call 911 at any hour.
Do you have doctors who come to your house?
No. House calls are not among our services; a telehealth visit is how to reach us without leaving home. When the problem calls for a swab, an X-ray or an in-person exam, drive the roughly 10 minutes from central Romeoville to 148 S Bolingbrook Dr, where no appointment is needed.
Can I walk in and do my follow-up by telehealth?
Possibly. We offer both kinds of visit, so before you leave the clinic, ask whether your follow-up could be done by telehealth. Some rechecks fit a remote visit, such as going over test results or, on video, showing how a rash looks now. Others, like a repeat X-ray or a new swab, mean coming back in person.
Can I have a telehealth visit if I’m outside Illinois?
Call us before the visit. Cleveland Clinic explains that a provider seeing you virtually needs a medical license for the state you are in at the time of the appointment. Our clinic is in Illinois, so if you will be traveling, away at school or visiting family in another state that day, phone (630) 914-5373 first and ask.
Will my insurance cover a telehealth visit?
Coverage depends on your plan. Medicare.gov says Medicare covers telehealth at home through December 31, 2027. Medicare, Illinois Medicaid plans and several commercial insurers are on our accepted list, but telehealth benefits differ from plan to plan; please call to confirm your specific plan. Self-pay is available too; call for current self-pay pricing.
Can my child have a telehealth visit?
It depends on the problem, so phone (630) 914-5373 first. The American Academy of Pediatrics says video visits can help in certain situations, but your pediatrician should always be your first choice for a child’s telehealth care. We see babies, children and teens in person, and our page on kids’ urgent care near Romeoville has details.
Sources for this page
- Telehealth (health topic). MedlinePlus, U.S. National Library of Medicine.
- Telehealth (Medical Encyclopedia). MedlinePlus, U.S. National Library of Medicine.
- Telehealth? Telemedicine? What To Expect at a Virtual Visit. Cleveland Clinic.
- Telehealth coverage. Medicare.gov, Centers for Medicare & Medicaid Services.
- Can telehealth “video visits” be a good option for my child?. HealthyChildren.org, American Academy of Pediatrics.
- Commuting Characteristics (S0801), Romeoville village, ACS 5-Year Estimates 2020 to 2024. U.S. Census Bureau.
- Types of Computers and Internet Subscriptions (S2801), Romeoville village, ACS 5-Year Estimates 2020 to 2024. U.S. Census Bureau.
- Public Computers and WiFi. White Oak Library District.