Insurance and payment
UnitedHealthcare Urgent Care in Bolingbrook, IL
Yes, you can get UnitedHealthcare urgent care at Pioneer Physicians in Bolingbrook, IL, and no appointment is needed. We’re open every day from 8 AM to 8 PM, walk-ins are welcome, and you can also save your spot online. UnitedHealthcare plans use different networks, so call (630) 914-5373 to confirm your specific plan, and bring your member ID card and a photo ID.
- Open 7 days, 8 AM to 8 PM
- Walk-ins welcome
- X-ray and rapid tests on site
- Kids and adults
- Medicare and Medicaid plans accepted
Does Pioneer Physicians take UnitedHealthcare insurance?
Yes, we accept UnitedHealthcare at 148 S Bolingbrook Dr for walk-in visits and when you save your spot online. We’re open every day from 8 AM to 8 PM and are not a 24-hour clinic. After 8 PM, the booking page shows next-day visits.
Before you come, make a short call to confirm your specific plan. UnitedHealthcare offers coverage through employers, to individuals and families, and to people on Medicare, and those plans do not all use the same provider network. Its member ID card page explains that providers use the details on your card to confirm they are part of your plan’s network and to bill your plan. Have your member ID and group number ready when you call. Every insurer we accept is listed on our insurance page.
Which kind of UnitedHealthcare plan do you have?
The type of plan behind your card shapes how a visit is covered. These are the main kinds you may have.
A plan through your job, including UMR
If you get coverage through work, your card may carry the UnitedHealthcare name or, for some employer plans, the UMR name. UMR says it is part of UnitedHealthcare and helps group health plans run their benefits. UMR plans can use different provider networks, and the network name is printed on the ID card. If your card says UMR, give us that network name when you call.
An individual and family plan in Illinois
UnitedHealthcare of Illinois, Inc. sells Individual and Family ACA Marketplace plans in the state. Their networks may differ from those of UnitedHealthcare employer plans, so confirm yours even if a friend’s UnitedHealthcare plan works here.
A Medicare Advantage or Medicare Supplement plan
UnitedHealthcare also sells Medicare plans, including AARP Medicare Plans from UnitedHealthcare. With a Medicare Advantage plan, Medicare.gov says you use the plan’s card to get services, not your Medicare card. A Medicare Supplement plan works alongside Original Medicare, so bring both your Medicare card and your supplement card. Our Medicare page explains Original Medicare at our clinic.
A fixed benefit or other limited plan
UnitedHealthcare’s Illinois plans page also lists fixed indemnity insurance from Golden Rule Insurance Company, which pays set amounts for covered services. UnitedHealthcare notes that this kind of plan provides limited benefits and supplements health insurance rather than replacing it. If your card is for a product like this, call us before your visit.
Using UnitedHealthcare at our Bolingbrook clinic
- 1Check your card
Find your member ID, group number, network name and any referral rule.
- 2Confirm your plan
Call (630) 914-5373, or search for network urgent care in the UnitedHealthcare app.
- 3Walk in or book
No appointment needed. Walk in any day, or save your spot online. We’re open 8 AM to 8 PM.
- 4Check in
Show your card or digital card, a photo ID and any second plan card.
- 5Get care
X-ray, rapid tests, urinalysis and EKG on site. Blood samples go to an outside lab.
What to check on your UnitedHealthcare card before you come in
Check your member ID, group number, network name and any referral rule before you leave home. UnitedHealthcare says cards vary by plan, but a card may show:
- Your member ID number and group number, usually on the front
- Covered dependents
- Your primary care provider, if your plan requires you to choose one
- Your copay, deductible and out-of-pocket maximum
- The name of your network
- Whether referrals are required
- Phone numbers for member services and a nurse line, which may be on the back
If you only have a digital card
Some members now get only a digital card. UnitedHealthcare says you can view, print or download it in its app or your member account and show it at a clinic. Bring a photo ID too.
A note for Medicare Advantage members about the UCard
UnitedHealthcare tells its Medicare Advantage members who have a UCard to use it as their member ID when they check in for a provider visit. Starting in 2027, it says members may get two cards, a member ID card and a separate UCard. If you are not sure which one to show, bring both.
Bring your UnitedHealthcare card and walk in
Confirm your plan at (630) 914-5373, then walk in any day or save your spot online. We’re open 8 AM to 8 PM, weekends included.
How UnitedHealthcare urgent care networks work
Your plan type decides whether you can use a provider outside your UnitedHealthcare network and what that costs you. HealthCare.gov’s guide to plan types sums up the rules:
- HMO: usually covers only providers who work for or contract with the plan, except in an emergency
- EPO: covers services only in the plan’s network, except in an emergency
- PPO: costs less in the network, and you can go outside it without a referral for an added cost
- POS: costs less in the network, and you need a referral from your primary care doctor to see a specialist
Medicare Advantage HMO plans
Medicare.gov explains that people in a Medicare Advantage HMO generally must use the plan’s network, except for emergency care and urgent care received outside the plan’s service area. If you live in the area, that out-of-area exception may not apply to a visit here, so confirm we are in your network first.
How to check your network
Search for network urgent care in the UnitedHealthcare app or member site, call the member number on the back of your card, or call us. If your card says referrals are required, ask member services how that rule applies to urgent care.
What your visit may cost with UnitedHealthcare
Your plan sets what you pay. Depending on the plan, you may owe a copay, or you may pay toward a deductible first. Your card may list these amounts. To find out how an X-ray or lab work is covered, call the member number on your card before your visit.
If you have two plans, such as UnitedHealthcare through work and Medicare, bring both cards. UMR explains that coordination of benefits applies when you have coverage under more than one plan.
If your plan does not cover the visit, or you are between plans, self-pay is available. You pay for the visit and for any tests you need. Call for current self-pay pricing, or see how it works on our self-pay page.
What we can do during your visit
A UnitedHealthcare visit uses the same on-site tools as any other visit here. That means on-site X-ray on every day we are open, splints and crutches when an injury needs them, and rapid tests for strep, flu and COVID. We also run urinalysis and EKG at the clinic. For blood work, we draw your sample here and an outside lab processes it. CT and MRI are not available here.
Video visits
We also offer telehealth visits. UnitedHealthcare notes that your virtual care options may depend on your health plan, so call the member number on your card to ask whether a video visit with us is covered.
The Pioneer walk-in visit
How a visit works
- Step 1Walk in or save your spot
No appointment needed. You can also save your spot online before you leave home.
- Step 2Check in
Bring a photo ID, your insurance card and a list of the medicines you take.
- Step 3See a provider
Get examined, with X-ray and rapid tests on site when you need them.
- Step 4Leave with a plan
You go home with a care plan and clear next steps.
Why families in Bolingbrook choose Pioneer
Walk-in care that fits real life
Open 7 days a week
8 AM to 8 PM, weekends included, so a Saturday sore throat does not have to wait until Monday.
X-ray and tests on site
X-ray every day we are open, plus rapid strep, flu and COVID tests, urinalysis and EKG.
Care for kids and adults
From infants through the teen years, and adults of every age, in one clinic.
Insurance and self-pay
Aetna, BCBS of Illinois, Cigna, Humana, Medicare, Illinois Medicaid plans and UnitedHealthcare. Call to confirm your plan.
Questions and answers
Questions we hear often
Still not sure? Call (630) 914-5373 and we will help you decide.
Does urgent care take UnitedHealthcare insurance?
It depends on the clinic and your plan. Pioneer Physicians Urgent Care in Bolingbrook accepts UnitedHealthcare, but its plans do not all share one network. Call (630) 914-5373 with your member ID and group number to confirm your specific plan. After that, you can walk in on any day of the week or save your spot online.
Is there an urgent care near me that takes UnitedHealthcare?
If you are in or near Bolingbrook, we are at 148 S Bolingbrook Dr, about 10 minutes by car from Romeoville and 11 minutes from Woodridge. We take UnitedHealthcare, we’re open daily from 8 AM to 8 PM, and walk-ins are welcome. Call first to confirm your specific plan.
Do I need a referral for urgent care with UnitedHealthcare?
It depends on your plan. Look for a line on your card that says referrals are required. HealthCare.gov explains that POS plans require a referral from your primary care doctor to see a specialist, while PPO plans do not. If your card lists a referral rule, call the member number on the back to ask how it applies to urgent care.
Do you accept AARP Medicare Advantage plans from UnitedHealthcare?
We accept Medicare and UnitedHealthcare, but Medicare Advantage plans have their own networks, so call to confirm your specific plan. Medicare.gov says people in a Medicare Advantage HMO generally must use network providers except for emergencies and out-of-area urgent care. At check-in, show your UnitedHealthcare plan card or UCard, not your Medicare card.
Can I use my UnitedHealthcare plan for my child’s visit?
Yes, if your child is covered on the plan. Our clinic treats infants, children and teens. Bring the card that lists your child and call to confirm your plan. Routine childhood shots are not given here. Ask your child’s regular doctor about them, or contact the Will County or DuPage County health department.
What if my UnitedHealthcare plan does not cover the visit?
Self-pay is available. You are charged for the visit plus any tests we run. We do not publish prices, so call us for current self-pay pricing. If you think UnitedHealthcare handled a claim incorrectly, call the member services number on the back of your card and ask about it.
Sources for this page
- Your member ID card. UnitedHealthcare.
- Where to go for medical care: ER vs. urgent care vs. virtual care. UnitedHealthcare.
- UnitedHealthcare UCard for Medicare Advantage members. UnitedHealthcare.
- Illinois health insurance plans. UnitedHealthcare.
- Member FAQs. UMR, part of UnitedHealthcare.
- Health insurance plan and network types: HMOs, PPOs, and more. HealthCare.gov, Centers for Medicare and Medicaid Services.
- Health Maintenance Organization (HMO) plans. Medicare.gov, Centers for Medicare and Medicaid Services.
- Your Medicare card. Medicare.gov, Centers for Medicare and Medicaid Services.